Redesigning Consark

A Scalable User Centric Fintech SaaS Experience

A Scalable User Centric Fintech SaaS Experience

Client

Client

Client

Consark

Consark

Consark

Services

Services

Services

UX Design

UX Design

UX Design

Duration

Duration

Duration

100 Days

100 Days

100 Days

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Background

Consark is a finance platform offering solutions for financial close, risk reporting, and compliance, serving clients in tech, ed-tech, and automotive sectors.

Consark is a finance platform offering solutions for financial close, risk reporting, and compliance, serving clients in tech, ed-tech, and automotive sectors.

While being functional, the platform lacked a refined user experience. This redesign aimed to enhance usability, aesthetics, and scalability through structured UX research, prototyping, and a cohesive design system.

My Contribution

I led end-to-end UX and UI design, including discovery sessions, market research, stakeholder analysis, wireframing, and UI design. Additionally, I developed a scalable design system and collaborated closely with stakeholders and developers for a seamless handoff.

I led end-to-end UX and UI design, including discovery sessions, market research, stakeholder analysis, wireframing, and UI design. Additionally, I developed a scalable design system and collaborated closely with stakeholders and developers for a seamless handoff.

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Only time my degree came to rescue me.
With a commerce background, I deeply understood the product and empathized with accountants (Users) challenges.

Only time my degree came to rescue me.
With a commerce background, I deeply understood the product and empathized with accountants (Users) challenges.

Problem

Consark’s platform faces usability challenges, with workflows, navigation, and broken user journeys making everyday tasks cumbersome. This leads to frustration, reduced productivity, and lower engagement among clients.

Consark’s platform faces usability challenges, with workflows, navigation, and broken user journeys making everyday tasks cumbersome. This leads to frustration, reduced productivity, and lower engagement among clients.

As competition grows, improving the platform’s efficiency and user experience is critical to retaining customers and driving business growth.

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Idea

Wedding between Excel and Jira

Finance professionals rely on Excel for reports and audits, while Jira streamlines requests and workflows. Our approach fused these two worlds, crafting a seamless experience that balanced the flexibility of spreadsheets with the structure of workflow management—ensuring efficiency without disrupting familiar processes.

The image featured in the middle of the about us page
The image featured in the middle of the about us page
The image featured in the middle of the about us page

Results

A Smarter, Sleeker Consark

Through continuous collaboration with developers, stakeholders, and real users, we redefined Consark into a sleek, scalable, and intuitive platform. With improved navigation, enhanced workflows, and a polished experience, the product became more efficient and user-friendly. Despite multiple iterations, we delivered a refined solution within the set timeline, proving that great design is built through collaboration.

The image featured at the bottom of the about us page
The image featured at the bottom of the about us page
The image featured at the bottom of the about us page

Delivery

With a well-structured delivery, we ensured a seamless transition from design to development.

With a well-structured delivery, we ensured a seamless transition from design to development.

01

01

01

Discovery and Reseach

Discovery and Reseach

Discovery and Reseach

Research reports, user personas, journey maps, and stakeholder insights outlining key pain points and opportunities.

02

02

02

Experience Redesign

Experience Redesign

Experience Redesign

Optimized user flows, wireframes, and interaction models to enhance usability and efficiency.

03

03

03

UI design and Prototyping

UI design and Prototyping

UI design and Prototyping

High-fidelity UI designs, interactive prototypes, and developer-ready assets ensuring clarity in implementation.

04

04

04

Design System

Design System

Design System

A scalable design system with reusable components, typography, colors, and design guidelines for consistency across the platform.

Problem

We aced all hurdles

  • Navigating a complex product with multiple modules took time to map existing flows and connect journeys.

  • Coordinating discovery sessions with numerous stakeholders and aligning diverse perspectives.

  • Co-creating with developers and stakeholders was challenging but led to a stronger outcome.

  • Documenting design decisions was time-intensive but ensured clarity and consistency.

Take away

Collaboration is key, aligning stakeholders, developers, and users early on makes even the most complex projects smoother and more impactful.

Collaboration is key, aligning stakeholders, developers, and users early on makes even the most complex projects smoother and more impactful.

love my work?

®2015 Ragavan Thabasumuthu

love my work?

Come

Say Yello

®2015 Ragavan Thabasumuthu